Digital transformation has revolutionized the way industries function and the way consumers perceive and use products and services. This disruption in the automotive and automotive aftermarket industry has led to several changes in terms of accelerating technological innovation, evolving customer expectations and shifting competitive power.
With the new age empowered customers having more access to industry knowledge, the need of the hour for garage and workshop owners is to meet the customers’ expectations by servicing and repairing vehicles at the lowest turnaround time possible, and with utmost precision.
The biggest pain area for most garage chains and independent workshops is finding the right vehicle parts and completing the orders in one go.
To keep up with the diverse competition, garage and workshop owners are bound to increase efficiency and reduce latency and lagged service. It is actually an arduous task for these players to find the best fitting auto part for their need, considering there are so many variants of spare parts available in the market for a single vehicle model. Lack of accurate vehicle identification leads to low parts accuracy and high returns and replacements which further leads to:
- Excessive costs associated with product returns and shuttling of parts between distribution centres
- Excess inventory costs resulting out of the need to meet customer demands
- Order processing errors and adjustments in invoicing
- Extended billing terms and long lead times for product delivery to customers
The power of digital transformation and innovation plays a vital role in resolving these challenges. Integration of new technology concepts helps garage players to have access to accurate insights about auto parts and equipment specifications, data-driven insights for diagnosis, repair and predictive maintenance, and other important details of the vehicles. This enhances the overall quality and efficiency of their services.
The Solution: AutoDAP
AutoDAP is a data-driven platform that helps overcome the challenges of determining the right vehicle parts. It augments vehicle identification to give exact specifications about the equipments and spare parts used in vehicles. This Data Accuracy Platform allows automotive aftermarket players to deliver precise parts, repair and add-on services to the mechanics and technicians.
Using this product, garage chain owners can determine the exact parts used in the vehicle and select the right product from the catalogue for efficient product upgrade or enhancement. AutoDAP offers the following services to garages and independent workshops:
- Repair Packages by Vehicle
- Labour times and Repair information
- Parts information for Service/Repair
- Recall and Service information
- Retrofitting information
These features and services will help reduce product returns and replacements by 80% and save tremendous costs involved therein. It will thereby lead to enhanced business processes and automated tasks for a better turnaround.
Wrapping Up
Integrating digital concepts into their business can help garage chains in simplifying business functions and enhancing efficiency and services. Take the leap to transform your business processes digitally with AutoDAP.
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